Welcome to Noor Lawns. Please review the following terms and conditions that govern your use of our website. Noor Lawns reserves the right to update or modify these terms of use at any time without prior notice.
If you receive a product with defects, kindly notify us within 48 hours of receiving the item. We will guide you through the return process to our address, with all associated shipping and customs charges covered by the customer. Upon receiving the defective product, we will conduct a thorough investigation and proceed with a refund or replacement at our discretion. Please note that we generally do not accept exchanges or refunds, except in cases of verified defects or exceptional circumstances.
While we strive to provide accurate pricing and content information, occasional errors may occur. We reserve the right to refuse or cancel any orders placed for items listed with incorrect prices or inaccurate descriptions. In such cases, we will contact the customer for further instructions and may cancel the order at our discretion.
We reserve the right to refuse or cancel any order for various reasons, including limitations on quantities, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department. We may require additional verification before accepting any order, and if a cancellation occurs, we will notify you.
Charges for international orders are calculated based on the destination and weight of the shipment. Duties and taxes are not included in the price of the goods, and customs duties and tax charges must be paid to the courier company upon delivery.
Noor Lawns is responsible for dispatching your order, but we cannot control delays caused by our courier partners. If any issues arise after dispatch, please contact the courier service directly. As each item is made to order, delays may occur due to circumstances beyond our control, and customers will be informed of any such delays.
When ordering from https://noorlawns.com for overseas delivery, customers may be subject to import duties and taxes. Additional charges for customs clearance are the responsibility of the customer. Customs policies vary, and cross-border deliveries are subject to inspection by customs authorities.
Your privacy is important to us. Any personal information provided through this site will be used in accordance with Noor Lawns’s privacy policy.
Our goal is to create a positive, useful, and safe environment for all users. To maintain this environment, we prohibit certain types of conduct that may be harmful to our users or us. When using our website, you may not:
These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of India, without regard to the choice or conflict of law provisions of any jurisdiction. In the event of any dispute arising in relation to these Terms and Conditions or any dispute related to the Noor Lawns platform, whether in contract, tort, or otherwise, you agree to submit to the exclusive jurisdiction of the courts located in Delhi, India, for the resolution of all such disputes.
For questions, concerns, or complaints, please email us at noorlawns@gmail.com. We aim to respond to complaints within 2 business days.
We strive to ensure that the colours viewed on our website accurately represent the actual colours of the products. However, minor variations may occur due to factors such as fabric dye characteristics, weather conditions during dyeing, and differences in display settings and monitor capabilities.